Janitorial RFP Checklist for Commercial Facilities

Include facility facts

• Address and service areas
• Approximate square footage
• Number of restrooms, breakrooms, kitchens, and floors
• Preferred service windows
• Security, access, and alarm requirements

Define cleaning frequencies

Do not ask for "office cleaning" in general. List daily, weekly, monthly, and periodic tasks by area. Restrooms, breakrooms, touchpoints, trash, floors, entries, and shared spaces should each have clear expectations.

Ask about accountability

• Who supervises the account?
• How are issues reported?
• How fast are misses corrected?
• What happens during staff changes?
• What are the cancellation terms?